Notation based on the Specified Commercial Transaction Act

Overseas Customers

Overseas Customers

Thank you for shopping with CHAOTIC ORIGIN DUB WEB STORE.
Overseas customers, please follow the instructions below!
PayPal makes it easy for you to buy items online!

STEP 1

When you have selected your purchases click the black rectangle in the bottom right.
You will be taken to your shopping cart.

STEP 2

Check the contents of your shopping cart and click the black rectangle in the bottom right.

STEP 3

Click the black rectangle to go to proceed to the customer information form.

STEP 4

Please enter your information in the required fields below marked marked with a *Once complete, click the black rectangle in the bottom left to continue to the “Payment Method/Shipping Address” page.

STEP 5

Select “International Shopping” in the Shipping Field below. Next, select “PayPal” in the Payment Method field. Please enter your name, shipping address, phone number and email address in the box at the very bottom. If the information is not entered, we will not be able to dispatch your order. Please be careful and ensure your information is correct.

STEP 6

Please confirm your order and shipping address. Click the black rectangle in the bottom right to proceed to the PayPal Express Checkout.
*Even though a users credit card is error free, for some reason the data that PayPal sends to the credit card company is sometimes refused.

STEP 7

When you finish processing your payment through “PayPal Express Checkout” you will be redirected back to the CHAOTIC ORIGIN DUB WEB STORE home page automatically. Your order will have been processed and you will receive an automated order confirmation email written in Japanese. We will also send an English order confirmation to your provided email address within 3 days from your date of order.

Terms of Use

Catalog Products

Leather Products

The leather products on Chaotic Origin Dub Web Store are made-to-order goods, except the next day dispatch items. Standard products are completed in 2 weeks and treated products are completed in 3 weeks. After completion the product is shipped to the address specified by the customer. If you are in a rush we recommend purchasing from the next day dispatch items.

Notes About Our Leather

Chaotic Origin Dub Web Store uses natural leather for all leather goods, because of this there may be some cracks and creases. Also please note that every piece of leather is unique, therefore even when dyeing to a natural effect there will be some variations between pieces.

Notes About Our Treated Products

All products with V or CF next to their item number are treated leather. Some differences may arise as a result of different natural states of leather.

We have made every effort to display our product images as accurately as possible. However, the actual colors and textures you see will depend on your monitor, we cannot guarantee that your monitor will display the images accurately.

Delivery

Custom Made Orders

Production is started the day after an order is submitted. The items are shipped 2-3 weeks after the date of an order. Please be aware that production and shipping times are occasionally delayed due to circumstances out of our control. These situations include the unavailability of construction materials such as metal fittings or leather being out of stock or discontinued. These situations are very rare.

Next Day Dispatch Items

These items are shipped 1-2 days after the date of an order.

Scissors

Scissors are shipped 1-2 weeks from the date of an order. For items in stock, next day shipping is available. You will be contacted within 3 days with from your date of order by email with the shipping information. (Please understand that out of stock items can take up to 1 month to be manufactured and become available again.)

Other Products

Products in stock are shipped in 3-5 days. Orders placed on weekends or public holidays will be shipped the following business day. Items that are not in stock will be sent immediately after becoming available again.

Shipping Fee

All international shipments will be charged ¥2,500 (including tax). Orders over ¥30,000 (including tax) are shipped free of charge.

Shippings times differ between countries. Customers cannot chose the dates and times of delivery. Orders placed on weekends or public holidays will be shipped the following business day.

Payment

Go to Payment Method page and select International Shopping. We only accept PayPal payments at this time.

Even though a users credit card is error free, for some reason the data that PayPal sends to the credit card company is sometimes refused.

Returns & Exchanges

We can't accept returns or exchanges from overseas orders unless the product is faulty, incorrect or Chaotic Origin Dub Web Store is at fault.

Please contact us within seven days of the arrival of the product at (Mail: company@chaotic-o-d.co.jp)along with your reason for requesting a return or exchange.

Conditions outside of returns & exchanges.

  1. If a product has been used or opened.
  2. When damaged is caused by the user.
  3. When more than seven days has passed since receiving the goods.

Shipping for returned goods & exchanges will be charged to the customer.

Member Registration

Membership accounts are not available to customers outside of Japan. Preparation is underway, please be patient.

Computer Requirements

For accessing CHAOTIC ORIGIN DUB WEB STORE (the "site") we recommend using the following computer environment. Other computer environments may result in incorrectly displayed webpages when using the site. Please check the specifications below.

Recommended Browsers

Windows:InternetExplorer 7 or later/ Firefox 3 or later
Macintosh:Firefox 3 or later / Safari

Browser Setup

In order to use the shopping function of this website the following is required.

  1. Javascript is used for some of the contents. Please ensure you have the latest Javascript.
  2. Cookies are used for some contents. Please ensure Cookies are enabled on your browser.

Security

Website visitors information is protected by "SSL". It automatically analyzes, receives and transmits information commonly used by visitors such as name, address and telephone number. SSL is a security function that analyzes and communicates information on the internet.

Store Information

Store name CHAOTIC ORIGIN DUB WEB STORE
Company name CHAOTIC ORIGIN DUB Inc.
Address 3-25-15-2F Daita, Setagaya-ku. Tokyo, Japan, 155-0033
TEL +81-3-5432-5332
FAX +81-3-5432-5337
Mail company@chaotic-o-d.co.jp
Website hours 24 hours
Products Scissors / Scissor Case / Scissor Case Accessories / Hair Irons / Carts / Combs / Brushes / Other Styling Items / Florist Accessories / Leather Items / Accessories / Cosmetic Products